| Monthly Cost | $ 49.99 | $ 129.99 | $ 219.99 | $ 349.99 | $ 599.99 |
| Level 1 MAINTAIN | Level 2 STANDARD | Level 3 SUPPORT | Level 4 PROTECT | Level 5 GROW | |
Weekly Plugin Updates info Required to keep your website secure and functional. | check | check | check | check | check |
Discounted Website Fixes info Discounted rate for website repairs or complex changes with standard turnaround of 2-4 business days ($225/hour vs. $270/hour). One hour covered monthly with Level 4 and two hours covered monthly with Level 5 ($540/month value). | check | check | check | check | check |
Emergency Priority Discount info Discount on emergency, "instant top of the queue" priority level service. Discounted rates: Level 5 ($225/hr.), Level 4 ($250/hr.), Level 3 ($275/hr.), Level 2 ($300/hr.), Level 1 ($325/hr.) while normal priority rate is $350/hr. | check | check | check | check | check |
24/7 Uptime Monitoring info Keeping your website up 24/7 year-round is important to us, just like it is important to you. We'll monitor it day and night. | check | check | check | check | check |
Google Analytics Integration info Get industry-standard metrics for your website's visitors, so that you can better understand how your customers interact with your website. | check | check | check | check | check |
Regular Site Reports info Receive customized reports of how your website is performing at the cadence you want it. | check | check | check | check | check |
Security Optimization info In today's world of security breaches, it's important to harden your website's security to safeguard your customers' information. A hack or security breach can cost your company hundreds of thousands of dollars. We provide the latest security hardening best practices. | check | check | check | check | check |
Daily Secure Website Backups info If there is ever an issue with your website, we can restore it quickly. We automatically backup your site every day. The last 7 days of daily backups are included. | check | check | check | check | check |
Security Web Application Firewall info Another layer of protection to help stop malicious attacks on your website, included with all of our packages. | check | check | check | check | check |
Complete Malware Removal info We provide complimentary malware removal for all of our maintenance clients. A single malware infection can cost a website owner untold thousands of dollars. With our maintenance protection plan, you're protected 24/7! | check | check | check | check | check |
Kinsta Premium WordPress Hosting info We have partnered with the fastest Wordpress web hosting company in the world to make sure all of our maintenance clients have the top-performing website in their category. | check | check | check | check | check |
Separate Staging Environment info All hosted maintenance clients receive a complimentary second environment to safely test new features and edits on their website without impacting their live website in any way. | check | check | check | check | check |
Free Access to Premium Plugins info WordPress sites need web form plugins, security plugins, theme builders, and so much more. The costs add up. All of our maintenance clients can save money by receiving access to our shared agency licenses for plugins like GravityForms (savings of $259/year), WP Rocket (savings of $59/year) and much more. Over 5k in value! | check | check | check | check | check |
Free Email Support info Our support team will answer any website questions you may have within our standard turnaround time of 1-3 business days. | Discounted | check | check | check | check |
Unlimited Basic Website Edits info Let us be your web department. Basic content changes made within 2-4 business days. Levels 3-5 get Unlimited Basic Website Edits at NO ADDITIONAL CHARGE while Levels 1-2 receive a discount ($225/hour vs. $270/hour). | Discounted | Discounted | check | check | check |
Covered Monthly Site Fix Hours | Discounted | Discounted | Discounted | 1 | 2 |
Website Speed Optimization info If your website doesn't load in under 2 seconds, you risk losing visitors. Our team of dedicated performance engineers can fine-tune your website to load faster, so that you can increase your conversions. | Discounted | Discounted | check | check | check |
Mobile & Tablet Optimization info Mobile traffic represents over 60% of most website's traffic. Our engineering team can make sure your site's mobile version is optimized for the latest smartphones, to help increase your conversion rate. | Discounted | Discounted | check | check | check |
Image Compression Optimization info Most websites have image assets that are not properly compressed. Our team can compress these images to speed up your site's load time, which is proven to increase conversion rates. | Discounted | Discounted | check | check | check |
eCommerce Site Support info Running an eCommerce store can be expensive and technically challenging. Our team of eCommerce engineers can help provide you with support and recommendations so that you can focus on running your business. | times | times | check | check | check |
Membership Site Support info Our senior engineers can help provide support for your membership site, so that you can focus on your members. | times | times | check | check | check |
Custom Built Site Support info Have a custom-built Wordpress site that doesn't use one of the popular premium themes? Our advanced engineers can help assist with edits that require custom coding. | times | times | times | check | check |
Priority Email & Phone Support info Our team of engineers is available to answer your questions, and able to talk live with you over the phone or by Zoom. | times | times | times | check | check |
ADA Accessibility Compliance info ADA and disability lawsuits are on the rise every year. Protect your business by adding ADA Accessibility Compliance to your website. Our team makes sure your entire website is going above-and-beyond for accessibility and meets ADA standards. | times | times | times | check | check |
Qtrly. Conversion Strategy Recommendations info Every quarter, our eCommerce strategists and UX designers get together to provide you with a list of custom recommendations based on best practices to increase your website's conversion rating and make you more money. | times | times | times | times | check |
WordPress Multisite Support info Support for WordPress Multisite installations. | times | times | times | times | check |
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