SHOPIFY
Site Care Plan
That’s why it’s important to have a relationship with a Shopify development expert for ongoing support, maintenance and enhancements. Our Shopify Site Care Plan consists of two separate components.
The first component is called the Consultation Component.
This provides up to 2 hours monthly of email and phone support with a Shopify expert for general consultations, diagnostics and to answer any questions you may have within our standard 1 business day turnaround time. This email and phone support component is covered by your monthly retainer.
The second component is called the Development Component.
Because you are on a monthly retainer as a Shopify Site Care Plan client, you have the option to purchase discounted blocks of Shopify expert developer time at a 25% discount off of our normal hourly rate. The only “catch” is that you have one year from the date of purchase in which to use this block of discounted development time, after which these hours expire. Of course, you can also choose not to purchase a block of hours and just pay our normal hourly rate.
When purchasing our Shopify Site Care Plan, you are assigned a dedicated Shopify expert who becomes part of your team as your store’s Project Manager. All questions or development tasks will be funneled through your Shopify expert.
When purchasing our Shopify Site Care Plan, you are assigned a dedicated Shopify expert who becomes part of your team as your store’s Project Manager. All questions or development tasks will be funneled through your Shopify expert.
The Process
Once you are on our Shopify Site Care Plan, we provide dedicated time for the back-and-forth website questions you may have (up to 2 hours monthly). Our team of experts is here to serve as your web department. When you request new features or fixes to your site, we pull from a pre-purchased block of development hours (assuming you’ve gone that route). This bucket of development hours can be refilled once depleted.
How it works
Your dedicated Shopify Project Manager:
Gathers your project requirements
Strategizes with you on best practices
Provides you with the project hours estimate and a project timeline (up-front)
Works internally with the rest of our team to make sure the project starts and ends successfully
Oversees the project deployment
Your Investment
Monthly Consultation Retainer (Email and Phone Support):
$250/month
Discounted Development Time Block:
25 Hours (Minimum Block Size) / Shopify Site Care Plan Rate @ $202.50/hr. (25% discount from our normal $270/hr. rate)
- With hours available to be renewed annually in 25-hour block increments.
- Comes with up to 2 hours of monthly email and phone support time. (Monthly support time does not rollover.)
First Month’s Cost:
$5,312.50
Recurring monthly cost (until development hours are depleted):
$250
All pricing shown reflects a 4% discount for payment via ACH or pay with credit card at normal price.
Questions? Get In Touch With Us. (855) 930-4192.
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